We Talked to 10 Medical Practices... Here's What They Had to Say about Healthcare Marketing
Healthcare marketing in 2025 is all about staying ahead of the curve—and that’s no small feat. Between attracting new patients and adapting to rapidly evolving digital trends, medical practices face unique challenges every day.
To understand how they’re navigating this landscape, we surveyed 10 medical professionals across the country.
Here's what they had to say about what’s working, what’s not, and what’s coming next.
1. Who We Talked To: Meet the Experts
Our survey tapped into a diverse group of healthcare professionals—from seasoned veterans to rising stars.
- 40% of respondents have between 10–19 years of experience
- 70% have at least 6 years in the healthcare field
This range gave us a well-rounded, insightful look at how medical marketing is evolving from both experienced and fresh perspectives.
2. The Market Reality: Demand Is High, So Is Competition
An overwhelming 90% of respondents described their local market as either “very competitive” or “moderately competitive.” At the same time, 70% said demand for healthcare services in their area is high.
The takeaway? The patient need is there—but standing out in a crowded space takes a smart, strategic approach.
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3. Top Marketing Goals: New Patient Acquisition Reigns
When asked about their primary marketing objective for 2025, 80% of practices said new patient acquisition was their top priority. Unsurprisingly, this also emerged as the biggest challenge.
Common marketing pain points included:
- Reaching the right audience (40%)
- Measuring ROI effectively (40%)
Notably, no practice rated their current strategy as “highly effective,” signaling plenty of room for improvement—and opportunity.
4. The Branding Push: Proactive Planning Over Reactive Moves
Branding matters more than ever. 80% of practices said building a recognizable, trusted brand is a critical part of their strategy.
Planning is also becoming more intentional:
- 40% schedule marketing campaigns months in advance
- Only one respondent still markets “as needed” without a plan
This shift away from reactive marketing shows that healthcare providers are becoming more proactive, strategic, and long-term focused. And their budgets reflect it—60% invest between $1,000 to $5,000 monthly in marketing efforts.
5. Multi-Channel Marketing: Why One Platform Isn’t Enough
Gone are the days of single-platform marketing. 90% of respondents use at least two channels to engage potential patients.
Top-performing platforms in 2025:
- Organic search (SEO): 90% plan to continue using it
- Social media: 90% use Facebook and Instagram to boost visibility and patient engagement
This multi-channel approach creates more touchpoints—and better chances to convert interest into appointments.
6. Direct Mail Isn’t Dead – It’s Driving Results
Despite the digital boom, direct mail remains a vital piece of the marketing puzzle. 70% of practices plan to maintain or increase their use of direct mail in 2025.
Combining digital and traditional methods creates a more comprehensive strategy—reaching patients online and right at their doorstep.
7. Data-Driven Strategy: Analytics Lead the Way
Marketing without data is like flying blind. 70% of practices say analytics play a key role when selecting marketing services.
Google Analytics is the go-to platform, used by 90% of respondents to track engagement, conversions, and overall performance.
This signals a clear trend: the more insights a practice gathers, the more it can refine and improve its outreach.
8. AI Adoption: The Future of Healthcare Marketing Is Here
Artificial intelligence is no longer just hype—it’s being used right now to transform campaigns.
90% of surveyed practices are already using AI-powered tools, including:
- Chatbots for patient engagement
- Predictive analytics for targeting
- Automation tools for campaign management
AI is helping healthcare marketers do more with less—and do it smarter.
9. Preferences: One-Time Campaigns vs. Subscription Models
Flexibility is key for today’s healthcare marketers. 50% of practices prefer one-time marketing services over recurring subscriptions.
Meanwhile, opinions on ad creation are evenly split:
- Half prefer designing their own materials
- Half opt for professional design services
This mix shows the value of having customizable options to fit each practice’s workflow, skillset, and schedule.
Final Thoughts: Build a Smarter Healthcare Marketing Strategy
The healthcare marketing landscape is more dynamic than ever—but that doesn’t mean it’s impossible to navigate.
Practices that focus on acquiring new patients, building a trusted brand, using data, and diversifying their channels are better positioned to stand out in competitive markets.
If your practice is ready to evolve, take a page from the playbook of today’s leading professionals:
- Plan ahead
- Leverage analytics
- Embrace AI
- Combine digital with direct mail
Because in today’s fast-paced landscape, the healthiest marketing strategy is one that’s proactive, flexible, and built for results.